Inform our front desk of your preferences, and they will try their best to fulfill your request. Sometimes, though, there can be situations that make it impossible for a certain physician to be accessible when your pet is there. Our veterinarians are all kind and compassionate experts that look forward to taking care of your beloved family member. They also practice as a team and collaborate closely.

Over the phone, veterinarians are unable to make diagnoses. In addition to being immoral and against the law, diagnosing a pet over the phone prevents vets from doing a physical examination. Since our pets are unable to communicate their symptoms to us and frequently conceal the entire scope of their issues, physical examinations are crucial. At the very least, a physical examination is necessary for an accurate diagnosis. Blood testing or other diagnostic procedures may also be necessary to identify the appropriate course of treatment. Treating your pet for the wrong illness or ailment could end up costing more in the long run and endangering or even killing your pet.

When advanced expertise or equipment can be helpful, we occasionally decide to refer patients to veterinary experts or specialty clinics. In many facets of animal health, our veterinarians strive to be up to date and knowledgeable. On the other hand, board-certified experts have a great deal of training and expertise in a certain field of veterinary surgery or medicine. Additionally, specialist clinics and referral centers connected to universities have specialized equipment to carry out treatments that general practitioners do not frequently conduct. Rest assured that we remain active in the patient's treatment even after they are referred to another hospital. We speak with the treating doctor and frequently provide any necessary follow-up care and rehabilitation.

All pets must be on a leash or in a carrier when they arrive at our hospital for the security and safety of all patients, clients, and veterinary staff. During their time in the reception area and on their way to and from the test rooms, they must remain under restraint. When it's safe to release your pet from their carrier or off the leash, your veterinarian or veterinary technician will notify you.